Privacy Policy & Terms and Conditions

Privacy Policy

JDX Blinds & Shutters ("we," "our," or "us") operates a blinds and shutters consultation and installation service. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services.

Information We Collect

We may collect the following types of personal information:

• Name, phone number, email address, and physical address provided through consultation request forms, showroom visits, or phone inquiries
• Appointment and scheduling details
• SMS message records related to appointment confirmations and updates
• Service preferences and product selections

How We Use Your Information

Your information is used to:

• Schedule and confirm consultations and installations
• Send reminders, updates, or rescheduling options via SMS
• Provide customer support and respond to inquiries
• Process orders and manage service delivery
• Improve our services and customer experience

SMS Communications

By providing your phone number, you consent to receive SMS messages related to your appointments and services. Message frequency is typically 1-2 messages per appointment. Standard message and data rates may apply. You can opt out at any time by replying "STOP" to any message.

Data Protection

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. Your data is stored securely and access is limited to authorized personnel only.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only with:

• Service providers who assist in our operations (e.g., SMS delivery services)
• Legal authorities when required by law or to protect our rights

Your Rights

You have the right to:

• Access, update, or request deletion of your personal data
• Withdraw consent for SMS communications by replying "STOP"
• Request information about how your data is being used

Terms and Conditions

Service Agreement

By using our services, you agree to these terms and conditions. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of any changes.

Appointments and Scheduling

Consultation appointments are subject to availability. We will make reasonable efforts to accommodate your preferred scheduling but cannot guarantee specific time slots. Cancellations should be made at least 24 hours in advance when possible.

Limitation of Liability

JDX Blinds & Shutters is not responsible for:

• Delayed, undelivered, or misdirected SMS messages caused by carriers or technical issues
• Carrier fees or data charges associated with SMS communications
• Circumstances beyond our reasonable control affecting service delivery

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Contact Us

If you have any questions about this Privacy Policy or our Terms and Conditions, please contact us: